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Axion support character
17Published guides
5Knowledge areas
4Resolved conversations
1Secure support timeline
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Getting Started

Create an account, purchase a challenge and understand the Axion journey.

3 articles

Challenges & Rules

Objectives, drawdown, trading days and strategy conditions.

6 articles

Trading Accounts

Credentials, platforms, account status and real-time syncing.

2 articles

Payouts & KYC

Reward requests, eligibility and identity verification.

2 articles

Portal & Security

Login, email verification, passwords and account security.

2 articles
POPULAR GUIDANCE

Start with the most useful articles.

Getting Started

The Axion journey: from challenge to reward

A simple end-to-end overview of how Axion works — choosing a challenge, trading the evaluation, getting funded and requesting rewards.

Payouts & KYC

Payout schedule, eligibility and profit splits

When your first reward is available, how often you can request payouts, and how your profit split rises to 100% over time.

Challenges & Rules

Axion account types: Instant, 1-Step and 2-Step

Compare Axion's three simulated evaluation models — Instant, 1-Step and 2-Step — with account sizes, profit targets and reward splits, so you can choose the challenge that fits your style.

Challenges & Rules

Add-ons: customise your Axion challenge

Tailor your challenge with add-ons like News Trading, Weekend Holding, Extra Drawdown, Reset Protection and No Minimum Trading Days — here's exactly what each one does and how to add it.

Challenges & Rules

How daily loss and maximum loss are evaluated

How daily and maximum loss are measured on Axion — the exact limits per model, why floating losses count, and how to track them.

Payouts & KYC

How KYC verification works

KYC is a one-time identity check required before your first reward — not for buying or trading. Here's how to complete it and pass the review first time.

Trading Accounts

Setting up MetaTrader 4 and 5 on any device

Install the right MetaTrader platform and connect your Axion account on desktop, web or mobile — plus fixes for common connection issues.

Getting Started

How to create and verify your Axion account

Sign up, verify your email and log in to the Axion portal — plus simple tips to keep your account secure.

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