:root{
 --void:#07040d;--void2:#0c0614;--panel:#120a20;--panel2:#180d29;--panel3:#201033;
 --line:#2a1440;--line2:#44215f;--violet:#8d2cff;--magenta:#ff0bc7;--pink:#ff5be0;
 --blue:#6c7cff;--cyan:#45b8ff;--good:#34d6a4;--warn:#f5b84b;--bad:#ff4f78;
 --text:#f5effb;--muted:#aa96bf;--dim:#78658d;--grad:linear-gradient(115deg,var(--violet),var(--magenta));
 --shadow:0 28px 80px rgba(0,0,0,.42);--radius:18px
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;min-height:100vh;background:
 radial-gradient(900px 540px at 78% -10%,rgba(141,44,255,.19),transparent 66%),
 radial-gradient(700px 500px at -10% 40%,rgba(255,11,199,.09),transparent 68%),var(--void);
 color:var(--text);font-family:Inter,system-ui,sans-serif;overflow-x:hidden}
a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}.help-cosmos{position:fixed;inset:0;pointer-events:none;z-index:-1;overflow:hidden}.help-cosmos:before{content:"";position:absolute;inset:0;background-image:radial-gradient(circle at center,#fff 0 1px,transparent 1.2px);background-size:68px 68px;opacity:.08}.help-cosmos i{position:absolute;width:520px;height:520px;border-radius:50%;filter:blur(90px);opacity:.1;animation:floatGlow 15s ease-in-out infinite}.help-cosmos i:nth-child(1){left:-180px;top:12%;background:#8d2cff}.help-cosmos i:nth-child(2){right:-180px;top:36%;background:#ff0bc7;animation-delay:-4s}.help-cosmos i:nth-child(3){left:35%;bottom:-260px;background:#4669ff;animation-delay:-9s}@keyframes floatGlow{50%{transform:translate3d(35px,-30px,0) scale(1.08)}}
.help-header{position:sticky;top:0;z-index:80;height:82px;padding:0 max(24px,calc((100vw - 1460px)/2));display:flex;align-items:center;gap:32px;border-bottom:1px solid rgba(255,255,255,.075);background:rgba(7,4,13,.76);backdrop-filter:blur(22px)}.help-brand{display:flex;align-items:center;gap:13px;min-width:228px}.help-brand img{width:145px;height:44px;object-fit:contain;object-position:left center}.help-brand span{font:800 9px/1 Manrope,sans-serif;letter-spacing:.28em;color:#bd8ecb;border-left:1px solid var(--line2);padding-left:13px}.help-nav{display:flex;gap:5px;align-items:center}.help-nav a{padding:11px 13px;border-radius:11px;color:var(--muted);font-size:13px;font-weight:700;transition:.2s}.help-nav a:hover,.help-nav a.active{color:#fff;background:rgba(141,44,255,.12)}.help-nav a.active{box-shadow:inset 0 0 0 1px rgba(255,91,224,.22)}.help-account{margin-left:auto;display:flex;align-items:center;gap:12px}.help-link{font-size:12px;font-weight:700;color:var(--muted)}.help-link:hover{color:#fff}.account-chip{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:12px;font-weight:700}.account-chip b{width:33px;height:33px;display:grid;place-items:center;border-radius:11px;background:var(--grad);color:#fff;font-size:11px}.help-btn{border:0;display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:46px;padding:11px 18px;border-radius:12px;background:var(--grad);color:#fff;font-weight:800;font-size:13px;box-shadow:0 12px 34px rgba(141,44,255,.24);cursor:pointer;transition:.22s}.help-btn:hover{transform:translateY(-2px);filter:brightness(1.08)}.help-btn.small{min-height:39px;padding:9px 14px}.help-btn.ghost{background:transparent;border:1px solid var(--line2);box-shadow:none}.help-btn.good{background:linear-gradient(115deg,#17a97c,#34d6a4)}.help-btn.warn{background:linear-gradient(115deg,#a56600,#f5b84b);color:#1d1200}.help-btn.danger{background:linear-gradient(115deg,#b51f49,#ff4f78)}.help-menu{display:none;width:42px;height:42px;border:1px solid var(--line2);border-radius:11px;background:var(--panel);padding:11px;cursor:pointer}.help-menu span{display:block;height:2px;background:#fff;margin:5px 0;border-radius:3px}
.help-top-search{padding:20px max(24px,calc((100vw - 1180px)/2));border-bottom:1px solid rgba(255,255,255,.055);background:rgba(12,6,20,.7)}.help-top-search form{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:11px;max-width:900px;margin:auto;padding:6px 7px 6px 17px;border:1px solid var(--line2);border-radius:15px;background:#0c0616;box-shadow:0 10px 45px rgba(0,0,0,.22)}.help-top-search span{font-size:20px;color:var(--pink)}.help-top-search input{border:0;outline:0;background:transparent;color:#fff;min-height:46px;font-size:14px}.help-top-search input::placeholder{color:#756487}.help-top-search button{border:0;border-radius:10px;padding:11px 18px;background:rgba(141,44,255,.17);color:#e7d5fb;font-weight:800;cursor:pointer}.help-top-search button:hover{background:var(--grad);color:#fff}
.help-main{width:min(1180px,calc(100% - 40px));margin:0 auto;padding:36px 0 78px;min-height:56vh}.help-main.wide{width:min(1440px,calc(100% - 40px))}.breadcrumbs{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-bottom:24px;font-size:12px;color:var(--dim)}.breadcrumbs a:hover{color:var(--pink)}.breadcrumbs b{color:var(--muted)}
.help-hero{position:relative;min-height:485px;display:grid;grid-template-columns:minmax(0,1.35fr) minmax(340px,.65fr);align-items:center;gap:40px;padding:54px 58px;border:1px solid var(--line);border-radius:28px;overflow:hidden;background:linear-gradient(135deg,rgba(25,12,43,.96),rgba(11,5,20,.95));box-shadow:var(--shadow)}.help-hero:before{content:"";position:absolute;inset:0;background:linear-gradient(110deg,transparent 48%,rgba(141,44,255,.13)),radial-gradient(circle at 70% 50%,rgba(255,11,199,.13),transparent 34%);pointer-events:none}.help-hero-copy{position:relative;z-index:2}.eyebrow{display:inline-flex;align-items:center;gap:9px;font:800 10px/1 Manrope,sans-serif;letter-spacing:.2em;color:#d7b7ff;text-transform:uppercase}.eyebrow:before{content:"";width:22px;height:2px;background:var(--grad);box-shadow:0 0 14px var(--pink)}.help-hero h1{font:800 clamp(42px,6vw,78px)/.98 Manrope,sans-serif;letter-spacing:-.055em;margin:20px 0 20px;max-width:760px}.help-hero h1 em{font-style:normal;background:var(--grad);-webkit-background-clip:text;color:transparent}.help-hero p{max-width:680px;color:var(--muted);font-size:17px;line-height:1.7;margin:0 0 28px}.hero-search{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;max-width:720px;border:1px solid rgba(255,91,224,.32);border-radius:15px;padding:7px;background:rgba(7,4,13,.72);box-shadow:0 16px 50px rgba(0,0,0,.32)}.hero-search span{font-size:21px;color:var(--pink);padding-left:12px}.hero-search input{min-height:52px;border:0;outline:0;background:transparent;color:#fff;font-size:15px}.hero-search button{border:0;border-radius:11px;background:var(--grad);color:#fff;font-weight:800;padding:14px 20px;cursor:pointer}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:19px}.hero-note{display:flex;gap:15px;flex-wrap:wrap;margin-top:23px;color:var(--dim);font-size:11px;font-weight:700}.hero-note span:before{content:"✓";color:var(--good);margin-right:6px}.help-hero-art{position:relative;height:420px;align-self:end}.help-hero-art img{position:absolute;height:108%;max-width:430px;right:-10px;bottom:-55px;filter:drop-shadow(0 28px 50px rgba(0,0,0,.5));animation:heroFloat 5.5s ease-in-out infinite}.hero-orbit{position:absolute;width:330px;height:330px;border-radius:50%;right:18px;bottom:22px;border:1px solid rgba(255,91,224,.22);box-shadow:0 0 100px rgba(141,44,255,.16),inset 0 0 60px rgba(141,44,255,.08)}.hero-orbit:before,.hero-orbit:after{content:"";position:absolute;border:1px dashed rgba(108,124,255,.28);border-radius:50%;inset:25px;animation:spin 14s linear infinite}.hero-orbit:after{inset:70px;animation-direction:reverse;animation-duration:10s}@keyframes heroFloat{50%{transform:translateY(-11px) rotate(.5deg)}}@keyframes spin{to{transform:rotate(360deg)}}
.section-head{display:flex;justify-content:space-between;gap:24px;align-items:end;margin:54px 0 22px}.section-head h2{margin:8px 0 0;font:800 clamp(27px,3vw,42px)/1.08 Manrope,sans-serif;letter-spacing:-.035em}.section-head p{max-width:520px;color:var(--muted);line-height:1.65;margin:0}.section-head .link{color:#e3c8ff;font-size:13px;font-weight:800}.section-head .link:hover{color:var(--pink)}
.category-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.category-card{position:relative;min-height:216px;padding:23px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(145deg,rgba(24,13,41,.96),rgba(14,7,24,.95));overflow:hidden;transition:.25s}.category-card:after{content:"";position:absolute;width:160px;height:160px;border-radius:50%;right:-90px;bottom:-95px;background:var(--card-accent,var(--violet));filter:blur(45px);opacity:.13;transition:.25s}.category-card:hover{transform:translateY(-5px);border-color:rgba(255,91,224,.38);box-shadow:0 18px 55px rgba(0,0,0,.3)}.category-card:hover:after{opacity:.22}.category-icon{width:50px;height:50px;border-radius:14px;display:grid;place-items:center;background:color-mix(in srgb,var(--card-accent,var(--violet)) 15%,transparent);border:1px solid color-mix(in srgb,var(--card-accent,var(--violet)) 32%,transparent);color:var(--card-accent,var(--pink));font-size:23px}.category-card h3{font:800 18px/1.3 Manrope,sans-serif;margin:18px 0 8px}.category-card p{color:var(--muted);font-size:13px;line-height:1.6;margin:0 0 18px}.category-card small{position:absolute;left:23px;bottom:19px;color:var(--dim);font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.11em}
.article-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.article-card{padding:20px 21px;border:1px solid var(--line);border-radius:16px;background:rgba(18,10,32,.84);transition:.22s}.article-card:hover{border-color:rgba(141,44,255,.5);background:rgba(24,13,41,.95);transform:translateY(-3px)}.article-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;color:var(--dim);font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.09em}.article-meta .dot{width:4px;height:4px;border-radius:50%;background:var(--pink)}.article-card h3{margin:11px 0 8px;font:800 17px/1.35 Manrope,sans-serif}.article-card p{color:var(--muted);font-size:13px;line-height:1.6;margin:0}.article-card .arrow{display:inline-block;margin-top:16px;color:#d7b7ff;font-size:12px;font-weight:800}
.help-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:18px}.help-stat{padding:16px;border:1px solid var(--line);border-radius:15px;background:rgba(18,10,32,.72)}.help-stat b{display:block;font:800 24px/1 Manrope,sans-serif}.help-stat span{display:block;color:var(--dim);font-size:11px;margin-top:8px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.content-grid{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:26px;align-items:start}.content-main,.content-sidebar{min-width:0}.panel{border:1px solid var(--line);border-radius:18px;background:rgba(18,10,32,.88);padding:23px}.panel+.panel{margin-top:16px}.panel-title{font:800 17px/1.3 Manrope,sans-serif;margin:0 0 15px}.panel-sub{color:var(--muted);font-size:13px;line-height:1.6}.sidebar-sticky{position:sticky;top:124px}.sidebar-search{display:grid;grid-template-columns:1fr auto;gap:7px}.sidebar-search input{min-width:0;border:1px solid var(--line2);border-radius:11px;background:#0c0616;color:#fff;padding:12px}.sidebar-search button{border:0;border-radius:10px;background:rgba(141,44,255,.2);color:#fff;padding:0 14px;cursor:pointer}.side-list{display:grid;gap:4px;margin-top:10px}.side-list a{display:flex;justify-content:space-between;gap:10px;padding:10px 11px;border-radius:10px;color:var(--muted);font-size:12px;line-height:1.4}.side-list a:hover,.side-list a.active{background:rgba(141,44,255,.12);color:#fff}.side-list i{font-style:normal;color:var(--dim)}
.page-head{display:flex;justify-content:space-between;gap:28px;align-items:end;margin-bottom:25px}.page-head h1{font:800 clamp(32px,4vw,54px)/1.02 Manrope,sans-serif;letter-spacing:-.045em;margin:10px 0}.page-head p{color:var(--muted);line-height:1.7;max-width:760px;margin:0}.page-actions{display:flex;gap:9px;flex-wrap:wrap}.result-count{color:var(--dim);font-size:12px;margin:0 0 15px}.search-toolbar{display:grid;grid-template-columns:minmax(0,1fr) 240px auto;gap:10px;margin-bottom:20px}.input,.select,.textarea{width:100%;border:1px solid var(--line2);border-radius:12px;background:#0d0618;color:#fff;padding:12px 13px;outline:0}.textarea{min-height:150px;resize:vertical;line-height:1.55}.input:focus,.select:focus,.textarea:focus{border-color:var(--pink);box-shadow:0 0 0 3px rgba(255,91,224,.1)}.label{display:block;color:var(--muted);font-size:11px;font-weight:800;margin:0 0 6px}.field{margin-bottom:15px}.field-hint{color:var(--dim);font-size:11px;line-height:1.55;margin-top:6px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.form-grid .span2{grid-column:1/-1}.form-card{padding:25px;border:1px solid var(--line);border-radius:19px;background:rgba(18,10,32,.9)}.form-card h2{font:800 20px/1.25 Manrope,sans-serif;margin:0 0 8px}.form-card>p{color:var(--muted);font-size:13px;line-height:1.6;margin:0 0 22px}.upload-zone{position:relative;border:1px dashed rgba(255,91,224,.35);border-radius:14px;padding:24px;text-align:center;background:rgba(141,44,255,.05)}.upload-zone input{position:absolute;inset:0;opacity:0;cursor:pointer}.upload-zone b{display:block;margin-bottom:5px}.upload-zone span{color:var(--dim);font-size:11px}.file-list{display:grid;gap:7px;margin-top:10px}.file-preview{display:flex;justify-content:space-between;gap:10px;padding:9px 11px;border:1px solid var(--line);border-radius:10px;color:var(--muted);font-size:11px}.notice{padding:13px 15px;border:1px solid rgba(69,184,255,.28);background:rgba(69,184,255,.07);border-radius:12px;color:#c4dff3;font-size:12px;line-height:1.65}.notice.warn{border-color:rgba(245,184,75,.32);background:rgba(245,184,75,.08);color:#f4dca8}.notice.good{border-color:rgba(52,214,164,.3);background:rgba(52,214,164,.08);color:#b9f0dc}.notice.bad{border-color:rgba(255,79,120,.35);background:rgba(255,79,120,.08);color:#ffc2d2}.alert{padding:12px 14px;border-radius:12px;margin-bottom:16px;font-size:13px;border:1px solid var(--line)}.alert.ok{background:rgba(52,214,164,.08);border-color:rgba(52,214,164,.3);color:#b9f0dc}.alert.err{background:rgba(255,79,120,.08);border-color:rgba(255,79,120,.35);color:#ffc2d2}
.ticket-list{display:grid;gap:12px}.ticket-row{display:grid;grid-template-columns:125px minmax(0,1fr) 150px 125px 110px;gap:15px;align-items:center;padding:17px 18px;border:1px solid var(--line);border-radius:15px;background:rgba(18,10,32,.83);transition:.2s}.ticket-row:hover{border-color:rgba(141,44,255,.45);transform:translateY(-2px)}.ticket-number{font:700 11px/1.3 Space Grotesk,monospace;color:#dcbcff}.ticket-subject b{display:block;font-size:14px}.ticket-subject span,.ticket-cell span{display:block;color:var(--dim);font-size:10px;margin-top:5px}.ticket-cell{font-size:12px;color:var(--muted)}.badge{display:inline-flex;align-items:center;gap:6px;width:max-content;padding:5px 9px;border-radius:99px;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.06em}.badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.badge.new,.badge.open,.badge.reopened{color:#c893ff;background:rgba(141,44,255,.13)}.badge.in_progress{color:#91d2ff;background:rgba(69,184,255,.13)}.badge.pending_customer{color:#ffd783;background:rgba(245,184,75,.13)}.badge.pending_internal{color:#c4b0da;background:rgba(170,150,191,.12)}.badge.resolved{color:#8ef0cc;background:rgba(52,214,164,.13)}.badge.closed{color:#91839e;background:rgba(120,101,141,.12)}.priority{font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.1em}.priority.low{color:#8fa5b8}.priority.normal{color:#bba5cf}.priority.high{color:#ffb560}.priority.urgent{color:#ff668b}
.ticket-head{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:20px;align-items:start;margin-bottom:18px}.ticket-head h1{font:800 clamp(28px,4vw,46px)/1.08 Manrope,sans-serif;margin:8px 0 10px;letter-spacing:-.04em}.ticket-head p{color:var(--muted);margin:0}.ticket-head-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.progress-card{padding:20px;border:1px solid var(--line);border-radius:17px;background:rgba(18,10,32,.88);margin-bottom:18px}.progress-top{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:14px}.progress-top b{font-size:13px}.progress-top span{font:800 12px/1 Space Grotesk;color:#d7b7ff}.progress-track{height:7px;border-radius:99px;background:#26143a;overflow:hidden}.progress-track i{display:block;height:100%;border-radius:inherit;background:var(--grad);box-shadow:0 0 18px rgba(255,11,199,.5);transition:width .5s}.progress-steps{display:grid;grid-template-columns:repeat(6,1fr);gap:8px;margin-top:13px;color:var(--dim);font-size:9px;text-transform:uppercase;letter-spacing:.08em;font-weight:800}.progress-steps span.active{color:#e7d4fb}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}.conversation{display:grid;gap:13px}.message{position:relative;padding:18px;border:1px solid var(--line);border-radius:17px;background:rgba(18,10,32,.9)}.message.staff{background:linear-gradient(145deg,rgba(27,13,47,.96),rgba(15,7,27,.96));border-color:rgba(141,44,255,.3)}.message.internal{background:rgba(245,184,75,.06);border-color:rgba(245,184,75,.25)}.message-head{display:flex;justify-content:space-between;gap:14px;align-items:center;margin-bottom:13px}.message-who{display:flex;align-items:center;gap:10px}.message-avatar{width:36px;height:36px;border-radius:11px;display:grid;place-items:center;background:#25133a;color:#d9bdff;font-size:11px;font-weight:800}.message.staff .message-avatar{background:var(--grad);color:#fff}.message-who b{display:block;font-size:12px}.message-who span,.message-time{color:var(--dim);font-size:10px}.message-body{color:#d9cde5;font-size:13.5px;line-height:1.72;overflow-wrap:anywhere}.message-body p:first-child{margin-top:0}.message-body p:last-child{margin-bottom:0}.message-body a{color:#c993ff;text-decoration:underline}.message-body table,.article-body table{width:100%;border-collapse:collapse;margin:18px 0;display:block;overflow:auto}.message-body th,.message-body td,.article-body th,.article-body td{border:1px solid var(--line2);padding:10px;text-align:left}.message-body th,.article-body th{background:#1b0d2f}.attachment-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:8px;margin-top:14px}.attachment{display:flex;align-items:center;gap:10px;padding:10px;border:1px solid var(--line);border-radius:11px;background:#0c0615}.attachment i{font-style:normal;width:30px;height:30px;display:grid;place-items:center;border-radius:8px;background:rgba(141,44,255,.14)}.attachment b{display:block;font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:130px}.attachment span{display:block;color:var(--dim);font-size:9px;margin-top:3px}.reply-card{margin-top:15px;padding:20px;border:1px solid var(--line);border-radius:18px;background:rgba(18,10,32,.94)}.reply-card h3{margin:0 0 13px;font-size:15px}.reply-card textarea{min-height:150px}.reply-actions{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-top:13px}.ticket-side .panel{padding:18px}.ticket-facts{display:grid;gap:12px}.ticket-fact{display:flex;justify-content:space-between;gap:15px;border-bottom:1px solid rgba(255,255,255,.06);padding-bottom:10px}.ticket-fact:last-child{border:0;padding-bottom:0}.ticket-fact span{color:var(--dim);font-size:10px;text-transform:uppercase;letter-spacing:.08em;font-weight:800}.ticket-fact b{font-size:11px;text-align:right}.timeline{display:grid;gap:0}.timeline-item{position:relative;padding:0 0 17px 20px;color:var(--muted);font-size:11px;line-height:1.45}.timeline-item:before{content:"";position:absolute;left:3px;top:4px;width:7px;height:7px;border-radius:50%;background:var(--violet);box-shadow:0 0 10px rgba(141,44,255,.6)}.timeline-item:after{content:"";position:absolute;left:6px;top:14px;bottom:0;width:1px;background:var(--line2)}.timeline-item:last-child:after{display:none}.timeline-item b{display:block;color:#dccaea;font-size:10px;margin-bottom:3px}.timeline-item span{color:var(--dim);font-size:9px}.consent-card{padding:17px;border:1px solid rgba(245,184,75,.28);background:rgba(245,184,75,.06);border-radius:15px;margin-top:12px}.consent-card h3{margin:0 0 7px;font-size:15px}.consent-card p{color:var(--muted);font-size:12px;line-height:1.6}.consent-fields{display:grid;gap:10px;margin:14px 0}.checkbox-line{display:flex;gap:9px;align-items:flex-start;color:var(--muted);font-size:11px;line-height:1.5}.checkbox-line input{width:auto;margin-top:3px}.rating{display:flex;gap:6px}.rating button{width:42px;height:42px;border:1px solid var(--line2);border-radius:11px;background:#0c0616;color:#f6c953;font-size:18px;cursor:pointer}.rating button:hover{background:rgba(245,184,75,.12);border-color:rgba(245,184,75,.4)}
.article-shell{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:28px;align-items:start}.article-page{border:1px solid var(--line);border-radius:20px;background:rgba(18,10,32,.9);padding:clamp(24px,4vw,48px)}.article-page h1{font:800 clamp(32px,4vw,52px)/1.08 Manrope,sans-serif;letter-spacing:-.045em;margin:13px 0 15px}.article-details{display:flex;gap:10px;flex-wrap:wrap;color:var(--dim);font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;border-bottom:1px solid var(--line);padding-bottom:22px}.article-body{color:#d8cce4;font-size:15px;line-height:1.78;padding-top:18px}.article-body h2{font:800 25px/1.25 Manrope,sans-serif;color:#fff;margin:34px 0 12px}.article-body h3{font:800 19px/1.3 Manrope,sans-serif;color:#fff;margin:26px 0 10px}.article-body a{color:#ca96ff;text-decoration:underline}.article-body img{display:block;max-width:100%;height:auto;border-radius:15px;border:1px solid var(--line);margin:20px auto}.article-body blockquote{margin:22px 0;padding:16px 18px;border-left:3px solid var(--pink);background:rgba(141,44,255,.08);border-radius:0 12px 12px 0}.article-body code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:#0b0512;border:1px solid var(--line);border-radius:6px;padding:2px 5px}.article-body pre{background:#0b0512;border:1px solid var(--line);border-radius:12px;padding:15px;overflow:auto}.article-feedback{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-top:35px;padding-top:22px;border-top:1px solid var(--line)}.article-feedback h3{margin:0 0 5px;font-size:14px}.article-feedback p{margin:0;color:var(--dim);font-size:10px}.vote-buttons{display:flex;gap:8px}.vote-buttons button{border:1px solid var(--line2);border-radius:10px;background:#0c0616;color:#d7c9e4;padding:10px 14px;font-weight:800;cursor:pointer}.vote-buttons button:hover{border-color:rgba(255,91,224,.45);background:rgba(141,44,255,.12)}.share-row{display:flex;gap:7px;flex-wrap:wrap}.share-row a{display:grid;place-items:center;min-width:37px;height:37px;border:1px solid var(--line);border-radius:10px;color:var(--muted);font-size:10px;font-weight:800}.share-row a:hover{color:#fff;border-color:var(--line2)}
.empty{padding:52px 22px;text-align:center;border:1px dashed var(--line2);border-radius:18px;color:var(--muted)}.empty b{display:block;color:#fff;font-size:18px;margin-bottom:7px}.empty p{max-width:480px;margin:0 auto 18px;line-height:1.6}.pager{display:flex;gap:6px;justify-content:center;margin-top:22px}.pager a,.pager span{padding:8px 12px;border:1px solid var(--line2);border-radius:9px;font-size:11px;font-weight:800;color:var(--muted)}.pager .current{background:var(--grad);border-color:transparent;color:#fff}
.help-cta{position:relative;width:min(1180px,calc(100% - 40px));min-height:330px;margin:0 auto 70px;padding:50px 56px;border:1px solid var(--line);border-radius:25px;background:linear-gradient(130deg,#1a0c2e,#0d0717);overflow:hidden;display:flex;align-items:center}.help-cta:before{content:"";position:absolute;width:440px;height:440px;border-radius:50%;right:-90px;top:-80px;border:1px solid rgba(255,91,224,.18);box-shadow:0 0 90px rgba(141,44,255,.15),inset 0 0 80px rgba(141,44,255,.07)}.help-cta>div{position:relative;z-index:2}.help-cta span{font:800 10px/1 Manrope,sans-serif;letter-spacing:.2em;color:#d2b0fa}.help-cta h2{font:800 clamp(32px,4.4vw,56px)/1 Manrope,sans-serif;letter-spacing:-.045em;margin:16px 0}.help-cta h2 em{font-style:normal;background:var(--grad);-webkit-background-clip:text;color:transparent}.help-cta p{color:var(--muted);max-width:620px;line-height:1.65;margin:0 0 22px}.help-cta img{position:absolute;right:40px;bottom:-55px;height:390px;max-width:39%;object-fit:contain;filter:drop-shadow(0 25px 45px rgba(0,0,0,.55))}.help-footer{border-top:1px solid var(--line);background:#090510;padding:55px max(24px,calc((100vw - 1180px)/2)) 25px}.help-footer-grid{display:grid;grid-template-columns:2fr repeat(3,1fr);gap:38px}.help-footer-grid>div:not(.footer-brand){display:grid;align-content:start;gap:11px}.help-footer b{font:800 12px Manrope,sans-serif;color:#fff;margin-bottom:7px}.help-footer a{color:var(--muted);font-size:12px}.help-footer a:hover{color:var(--pink)}.footer-brand img{width:160px;height:50px;object-fit:contain;object-position:left}.footer-brand p{max-width:390px;color:var(--muted);line-height:1.65;font-size:12px}.help-disclaimer{margin-top:35px;padding:17px;border:1px solid var(--line);border-radius:13px;color:var(--dim);font-size:10.5px;line-height:1.65}.help-footer-bottom{display:flex;justify-content:space-between;gap:20px;margin-top:22px;color:#675676;font-size:10px}
@media(max-width:1180px){.help-header{padding:0 20px}.help-brand{min-width:auto}.help-brand span{display:none}.help-nav{position:fixed;left:16px;right:16px;top:78px;display:none;flex-direction:column;align-items:stretch;padding:12px;border:1px solid var(--line2);border-radius:15px;background:#100719;box-shadow:var(--shadow)}body.menu-open .help-nav{display:flex}.help-menu{display:block}.help-account .account-chip span,.help-account>.help-link{display:none}.help-hero{grid-template-columns:1fr;min-height:auto}.help-hero-art{position:absolute;right:0;bottom:0;width:42%;height:100%;opacity:.42}.help-hero-copy{max-width:72%}.content-grid,.ticket-layout,.article-shell{grid-template-columns:1fr}.sidebar-sticky{position:static}.ticket-side{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.ticket-side .panel{margin-top:0}.help-cta img{opacity:.4}.help-cta>div{max-width:70%}}
@media(max-width:820px){.help-header{height:72px;gap:12px}.help-brand img{width:120px}.help-account .help-btn{display:none}.help-top-search{padding:14px 16px}.help-top-search form{padding-left:12px}.help-top-search button{padding:10px 12px}.help-main,.help-main.wide{width:min(100% - 28px,1180px);padding-top:24px}.help-hero{padding:34px 26px;min-height:460px}.help-hero-copy{max-width:100%}.help-hero-art{width:70%;opacity:.2}.help-hero h1{font-size:47px}.hero-search{grid-template-columns:auto 1fr}.hero-search button{grid-column:1/-1}.category-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.article-grid{grid-template-columns:1fr}.help-stats{grid-template-columns:repeat(2,1fr)}.form-grid{grid-template-columns:1fr}.form-grid .span2{grid-column:auto}.search-toolbar{grid-template-columns:1fr}.ticket-row{grid-template-columns:1fr auto;gap:8px}.ticket-row>.ticket-cell:nth-of-type(1),.ticket-row>.ticket-cell:nth-of-type(2){display:none}.ticket-number{grid-column:1}.ticket-subject{grid-column:1}.ticket-row>.badge{grid-column:2;grid-row:1}.ticket-row>.priority{grid-column:2;grid-row:2}.ticket-head{grid-template-columns:1fr}.ticket-head-meta{justify-content:flex-start}.ticket-side{grid-template-columns:1fr}.progress-steps{font-size:8px}.article-page{padding:24px}.article-feedback{align-items:flex-start;flex-direction:column}.help-cta{padding:38px 27px}.help-cta>div{max-width:100%}.help-cta img{opacity:.15;max-width:70%;right:-20px}.help-footer-grid{grid-template-columns:repeat(2,1fr)}.footer-brand{grid-column:1/-1}.help-footer-bottom{flex-direction:column}.section-head{align-items:flex-start;flex-direction:column}.page-head{align-items:flex-start;flex-direction:column}}
@media(max-width:520px){.account-chip{display:none}.help-hero{padding:30px 20px}.help-hero h1{font-size:39px}.help-hero p{font-size:15px}.category-grid{grid-template-columns:1fr}.help-stats{grid-template-columns:1fr}.help-footer-grid{grid-template-columns:1fr}.footer-brand{grid-column:auto}.progress-steps{grid-template-columns:repeat(3,1fr);row-gap:8px}.ticket-row{padding:14px}.reply-actions{align-items:stretch;flex-direction:column}.help-btn{width:100%}.page-actions{width:100%}.page-actions .help-btn{flex:1}.help-top-search input{font-size:12px}.help-top-search button{font-size:11px}.article-page{padding:20px}.attachment-grid{grid-template-columns:1fr}}

/* Help Center v3 public interaction refinements */
.help-hero-art img{position:relative;z-index:2;max-width:100%;max-height:560px;object-fit:contain;filter:drop-shadow(0 30px 55px rgba(0,0,0,.55))}.share-row button{display:grid;place-items:center;min-width:52px;height:37px;border:1px solid var(--line);border-radius:10px;background:transparent;color:var(--muted);font-size:10px;font-weight:800;cursor:pointer}.share-row button:hover{color:#fff;border-color:var(--line2)}.file-list{display:grid;gap:7px;margin-top:8px}.file-list .file-preview{display:flex;justify-content:space-between;gap:10px;padding:8px 10px;border:1px solid var(--line);border-radius:9px;color:var(--muted);font-size:10px}.category-card .category-icon{background:color-mix(in srgb,var(--accent) 16%,transparent);color:var(--accent)}.notice a{color:#d59aff;font-weight:800}.ticket-row small{display:block}.article-body table{width:100%;border-collapse:collapse;display:block;overflow-x:auto}.article-body th,.article-body td{border:1px solid var(--line);padding:10px;text-align:left}.article-body th{background:#0d0618;color:#fff}

/* Axion Help Center UI hotfix v3.0.2 */
.breadcrumbs{padding:10px 12px;border:1px solid rgba(141,44,255,.18);border-radius:13px;background:rgba(18,10,32,.56);box-shadow:inset 0 1px 0 rgba(255,255,255,.025);color:#8f7ba4}
.breadcrumbs a,.breadcrumbs b{display:inline-flex;align-items:center;min-height:28px;padding:5px 9px;border-radius:8px;font-size:11px;font-weight:750;line-height:1.2}
.breadcrumbs a{color:#b9a5cc;background:rgba(255,255,255,.025)}
.breadcrumbs a:hover{color:#fff;background:rgba(141,44,255,.16)}
.breadcrumbs b[aria-current="page"]{max-width:min(560px,62vw);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#f4eaff;background:linear-gradient(115deg,rgba(141,44,255,.24),rgba(255,11,199,.13));box-shadow:inset 0 0 0 1px rgba(255,91,224,.16)}
.breadcrumb-separator{color:#9e55ce;font-size:14px;font-weight:800}

.article-category-label{display:inline-flex;width:max-content;padding:7px 10px;border:1px solid rgba(141,44,255,.26);border-radius:999px;background:rgba(141,44,255,.1);color:#d9b8ff}
.article-details{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;border-bottom:1px solid var(--line);padding:0 0 22px;color:inherit;text-transform:none;letter-spacing:normal}
.article-detail{display:flex;align-items:center;gap:10px;min-width:0;padding:11px 12px;border:1px solid rgba(255,255,255,.065);border-radius:12px;background:linear-gradient(145deg,rgba(29,14,49,.8),rgba(12,6,21,.78))}
.article-detail i{display:grid;place-items:center;flex:0 0 32px;width:32px;height:32px;border-radius:9px;background:rgba(141,44,255,.15);color:#d8b5ff;font-style:normal;font-size:14px;box-shadow:inset 0 0 0 1px rgba(141,44,255,.13)}
.article-detail.updated i{background:rgba(69,184,255,.11);color:#8fd4ff;box-shadow:inset 0 0 0 1px rgba(69,184,255,.12)}
.article-detail.views i{background:rgba(255,91,224,.1);color:#ff9dea;box-shadow:inset 0 0 0 1px rgba(255,91,224,.12)}
.article-detail span{display:block;min-width:0}
.article-detail small,.article-detail b{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.article-detail small{margin-bottom:4px;color:#816f94;font-size:8px;font-weight:800;text-transform:uppercase;letter-spacing:.11em}
.article-detail b{color:#efe5f7;font-size:11px;line-height:1.2}

.article-feedback{position:relative;padding:22px;border:1px solid rgba(141,44,255,.22);border-radius:17px;background:linear-gradient(135deg,rgba(31,14,52,.92),rgba(13,7,23,.92));overflow:hidden}
.article-feedback:after{content:"";position:absolute;width:170px;height:170px;right:-80px;bottom:-110px;border-radius:50%;background:rgba(255,11,199,.12);filter:blur(28px);pointer-events:none}
.feedback-copy,.vote-buttons{position:relative;z-index:1}
.feedback-eyebrow{display:block;margin-bottom:7px;color:#b982e8;font-size:8px;font-weight:850;letter-spacing:.16em}
.article-feedback h3{margin:0 0 10px;font-size:16px;color:#fff}
.feedback-stats{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.feedback-stats>span{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:999px;font-size:9px;font-weight:750}
.feedback-stats .helpful{color:#aeeed7;background:rgba(52,214,164,.1);box-shadow:inset 0 0 0 1px rgba(52,214,164,.13)}
.feedback-stats .unhelpful{color:#efbfd0;background:rgba(255,79,120,.08);box-shadow:inset 0 0 0 1px rgba(255,79,120,.11)}
.feedback-stats b{color:inherit;font-size:10px}
.vote-buttons{gap:9px;flex-wrap:wrap}
.vote-buttons button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:42px;padding:10px 14px;transition:.2s}
.vote-buttons button span{display:grid;place-items:center;width:22px;height:22px;border-radius:7px;background:rgba(255,255,255,.055)}
.vote-buttons .vote-helpful:hover{border-color:rgba(52,214,164,.45);background:rgba(52,214,164,.1);color:#b9f0dc}
.vote-buttons .vote-unhelpful:hover{border-color:rgba(255,91,224,.4);background:rgba(141,44,255,.12);color:#f0d8ff}

.upload-zone{display:grid;width:100%;min-height:132px;place-content:center;gap:7px;padding:25px 22px;overflow:hidden;cursor:pointer;transition:border-color .2s,background .2s,transform .2s}
.upload-zone:before{content:"＋";display:grid;place-items:center;width:35px;height:35px;margin:0 auto 3px;border-radius:11px;background:rgba(141,44,255,.15);color:#dcbaff;font-size:20px;box-shadow:inset 0 0 0 1px rgba(141,44,255,.15)}
.upload-zone b,.upload-zone span{position:relative;z-index:1;text-align:center}
.upload-zone.is-dragging,.upload-zone:hover{border-color:rgba(255,91,224,.62);background:rgba(141,44,255,.1);transform:translateY(-1px)}
.upload-zone:focus-within{border-color:var(--pink);box-shadow:0 0 0 3px rgba(255,91,224,.1)}
.file-preview{background:rgba(12,6,21,.72)}

.article-card{display:flex;min-height:100%;flex-direction:column}
.article-card .arrow{margin-top:auto;padding-top:16px}

@media(max-width:720px){
 .article-details{grid-template-columns:1fr}
 .article-detail{padding:10px}
 .breadcrumbs b[aria-current="page"]{max-width:72vw}
 .article-feedback{padding:18px}
 .vote-buttons{width:100%}
 .vote-buttons button{flex:1}
}

/* Axion Helpdesk v3.0.3 — professional ticket workspace */
html,body{max-width:100%;overflow-x:hidden}
.help-main.wide{width:min(1380px,calc(100% - 40px))}
.ticket-layout-pro,.ticket-layout-pro>*{min-width:0}
.ticket-command{position:relative;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:28px;align-items:end;margin-bottom:18px;padding:28px 30px;border:1px solid rgba(160,82,255,.22);border-radius:22px;background:linear-gradient(135deg,rgba(28,13,47,.96),rgba(12,6,21,.94));box-shadow:0 22px 70px rgba(0,0,0,.22);overflow:hidden}
.ticket-command:before{content:"";position:absolute;inset:-100px auto auto -70px;width:260px;height:220px;border-radius:50%;background:rgba(141,44,255,.16);filter:blur(50px);pointer-events:none}
.ticket-command>*{position:relative;z-index:1}
.ticket-kicker{display:flex;align-items:center;gap:10px;flex-wrap:wrap;color:#9d8aae;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.09em}
.ticket-number-chip{display:inline-flex;padding:7px 10px;border:1px solid rgba(255,91,224,.24);border-radius:9px;background:rgba(255,91,224,.08);color:#efc7ff;font-family:Space Grotesk,monospace;letter-spacing:.08em}
.ticket-command h1{margin:12px 0 10px;font:800 clamp(30px,3.8vw,50px)/1.06 Manrope,sans-serif;letter-spacing:-.045em;color:#fff;overflow-wrap:anywhere}
.ticket-command p{margin:0;color:#ad99bd;font-size:13px;line-height:1.6}
.ticket-command-actions{display:grid;justify-items:end;gap:14px;min-width:250px}
.priority-chip{display:inline-flex;align-items:center;padding:7px 10px;border-radius:999px;background:rgba(255,255,255,.045)}
.ticket-tools{display:flex;align-items:center;justify-content:flex-end;gap:7px;flex-wrap:wrap}
.ticket-tool{display:inline-flex;align-items:center;justify-content:center;min-height:36px;padding:8px 11px;border:1px solid rgba(255,255,255,.09);border-radius:10px;background:rgba(255,255,255,.035);color:#cbbbd7;font:700 10px/1 Inter,sans-serif;cursor:pointer;transition:.2s}
.ticket-tool:hover{border-color:rgba(255,91,224,.35);background:rgba(141,44,255,.12);color:#fff;transform:translateY(-1px)}
.ticket-overview-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:16px;margin-bottom:20px}
.progress-card-pro{margin:0;padding:23px 25px;overflow:hidden}
.progress-summary{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:20px}
.progress-eyebrow,.section-kicker{display:block;margin-bottom:7px;color:#b986e9;font-size:9px;font-weight:850;letter-spacing:.16em}
.progress-summary h2,.conversation-toolbar h2,.reply-heading h2,.rating-card-pro h2{margin:0 0 7px;color:#fff;font:800 19px/1.25 Manrope,sans-serif}
.progress-summary p,.reply-heading p,.rating-card-pro p{max-width:720px;margin:0;color:#9f8daf;font-size:12px;line-height:1.65}
.progress-score{display:grid;place-items:center;flex:0 0 88px;width:88px;height:76px;border:1px solid rgba(160,82,255,.2);border-radius:16px;background:rgba(141,44,255,.08)}
.progress-score strong{color:#f4e9ff;font:800 26px/1 Space Grotesk,sans-serif}.progress-score span{color:#89759a;font-size:8px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}
.progress-steps-pro{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;margin-top:16px;text-transform:none;letter-spacing:0}
.progress-step{position:relative;display:flex;align-items:center;gap:8px;min-width:0;color:#675874;font-size:9px;font-weight:750}
.progress-step:after{content:"";position:absolute;left:28px;right:-8px;top:12px;height:1px;background:rgba(255,255,255,.06)}
.progress-step:last-child:after{display:none}
.progress-step i{position:relative;z-index:1;display:grid;place-items:center;flex:0 0 24px;width:24px;height:24px;border:1px solid rgba(255,255,255,.08);border-radius:8px;background:#100719;color:#6f5d7e;font-style:normal;font-size:8px}
.progress-step.complete,.progress-step.current{color:#d9c7e7}.progress-step.complete i{border-color:rgba(52,214,164,.28);background:rgba(52,214,164,.12);color:#8ff0cd}.progress-step.current i{border-color:rgba(255,91,224,.4);background:linear-gradient(135deg,#8d2cff,#ff0bc7);color:#fff;box-shadow:0 0 18px rgba(141,44,255,.35)}.progress-step.complete:after{background:linear-gradient(90deg,rgba(52,214,164,.35),rgba(141,44,255,.25))}
.ticket-sla-card{display:flex;align-items:center;gap:14px;padding:22px;border:1px solid rgba(69,184,255,.2);border-radius:18px;background:linear-gradient(145deg,rgba(15,20,38,.9),rgba(10,7,20,.92));min-width:0}
.ticket-sla-card.good{border-color:rgba(52,214,164,.25);background:linear-gradient(145deg,rgba(11,40,33,.75),rgba(10,7,20,.92))}.ticket-sla-card.warn{border-color:rgba(245,184,75,.3);background:linear-gradient(145deg,rgba(43,29,10,.72),rgba(10,7,20,.92))}
.ticket-sla-icon{display:grid;place-items:center;flex:0 0 44px;width:44px;height:44px;border-radius:14px;background:rgba(69,184,255,.1);color:#8fd4ff;font-size:21px}.ticket-sla-card.good .ticket-sla-icon{background:rgba(52,214,164,.1);color:#8ff0cd}.ticket-sla-card.warn .ticket-sla-icon{background:rgba(245,184,75,.12);color:#ffd783}
.ticket-sla-card div{min-width:0}.ticket-sla-card small{display:block;margin-bottom:6px;color:#756682;font-size:8px;font-weight:850;text-transform:uppercase;letter-spacing:.12em}.ticket-sla-card strong{display:block;color:#e7dceb;font-size:11px;line-height:1.5;overflow-wrap:anywhere}
.ticket-layout-pro{grid-template-columns:minmax(0,1fr) minmax(330px,370px);gap:20px}
.ticket-primary{min-width:0}.conversation-toolbar{display:flex;align-items:end;justify-content:space-between;gap:20px;margin:3px 2px 14px}.conversation-toolbar h2{margin-bottom:0;font-size:21px}.conversation-count{display:inline-flex;padding:7px 10px;border:1px solid rgba(255,255,255,.075);border-radius:999px;background:rgba(255,255,255,.03);color:#9b88aa;font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}
.conversation{gap:15px}.message{display:grid;grid-template-columns:42px minmax(0,1fr);gap:13px;padding:20px;overflow:hidden}.message.customer{border-color:rgba(255,255,255,.075)}.message.staff:before{content:"";position:absolute;left:0;top:18px;bottom:18px;width:3px;border-radius:0 4px 4px 0;background:linear-gradient(#8d2cff,#ff0bc7)}
.message-avatar{width:42px;height:42px;border-radius:13px}.message-body{min-width:0}.message-head{margin-bottom:9px;align-items:flex-start}.message-who{min-width:0;align-items:flex-start}.message-who>div{min-width:0}.message-who b{font-size:13px;overflow-wrap:anywhere}.message-who span{margin-top:3px}.verified-agent{display:inline-flex;margin-top:1px;padding:4px 6px;border-radius:6px;background:rgba(52,214,164,.09);color:#86e4c3;font:800 7px/1 Inter,sans-serif;text-transform:uppercase;letter-spacing:.08em}
.message-time{display:grid;justify-items:end;flex:0 0 auto;color:#ad95c1;font-size:10px;font-weight:750}.message-time small{display:block;margin-top:3px;color:#695976;font-size:8px;font-weight:650}.message-content{padding-top:8px;font-size:13px;line-height:1.72;overflow-wrap:anywhere}.message-content>:first-child{margin-top:0}.message-content>:last-child{margin-bottom:0}.message-edited{display:inline-flex;margin-top:8px;color:#7f6e8d;font-size:9px;font-weight:700;letter-spacing:.03em}
.attachment-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.attachment-pro{display:grid;grid-template-columns:36px minmax(0,1fr) auto;align-items:center;gap:10px;min-width:0;padding:11px;border:1px solid rgba(255,255,255,.07);border-radius:12px;background:rgba(6,3,11,.42);transition:.2s}.attachment-pro:hover{border-color:rgba(141,44,255,.36);background:rgba(141,44,255,.08);transform:translateY(-1px)}.attachment-icon{display:grid;place-items:center;width:36px;height:36px;border-radius:10px;background:rgba(141,44,255,.12);color:#d6b7ef;font-size:8px;font-weight:900}.attachment-copy{min-width:0}.attachment-copy b,.attachment-copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.attachment-copy b{color:#eee3f5;font-size:10px}.attachment-copy small{margin-top:4px;color:#6f607b;font-size:8px}.attachment-open{color:#8f7ba2;font-size:12px}
.consent-card-pro{margin-top:18px;padding:22px;border-radius:18px}.consent-heading{display:flex;align-items:center;gap:12px}.consent-heading h3{margin:0}.consent-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:rgba(245,184,75,.12);color:#ffd783;font-weight:900}.consent-expiry{padding:10px 12px;border-radius:10px;background:rgba(245,184,75,.07)}.consent-acknowledgement{padding:12px;border:1px solid rgba(245,184,75,.18);border-radius:11px;background:rgba(245,184,75,.045)}
.reply-card-pro{position:relative;margin-top:18px;padding:24px;border:1px solid rgba(141,44,255,.24);border-radius:20px;background:linear-gradient(145deg,rgba(24,12,42,.96),rgba(13,7,23,.96));overflow:hidden}.reply-card-pro:before{content:"";position:absolute;right:-120px;top:-130px;width:260px;height:260px;border-radius:50%;background:rgba(141,44,255,.11);filter:blur(50px);pointer-events:none}.reply-card-pro>*{position:relative;z-index:1}.reply-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:18px}.reply-heading h2{font-size:21px}.draft-status{display:inline-flex;flex:0 0 auto;padding:7px 9px;border:1px solid rgba(52,214,164,.16);border-radius:999px;background:rgba(52,214,164,.06);color:#83d7ba;font-size:8px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.draft-status.is-saving{border-color:rgba(245,184,75,.2);background:rgba(245,184,75,.07);color:#e8c879}
.reply-editor{border:1px solid rgba(255,255,255,.09);border-radius:15px;background:#0b0513;overflow:hidden;transition:.2s}.reply-editor:focus-within{border-color:rgba(255,91,224,.48);box-shadow:0 0 0 3px rgba(255,91,224,.08)}.reply-editor>label{display:block;padding:11px 14px 0;color:#8d789f;font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.reply-textarea{min-height:190px;border:0!important;border-radius:0;background:transparent;padding:12px 14px;box-shadow:none!important}.reply-editor-meta{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:10px 14px;border-top:1px solid rgba(255,255,255,.055);color:#665873;font-size:9px;line-height:1.4}.reply-editor-meta b{color:#a997b6}
.reply-card-pro .upload-zone-pro{position:relative;display:grid!important;grid-template-columns:48px minmax(0,1fr) auto;align-items:center;place-content:unset!important;gap:14px;width:100%!important;min-height:104px!important;margin-top:14px;padding:18px 20px!important;border:1px dashed rgba(255,91,224,.36);border-radius:15px;box-sizing:border-box;text-align:left!important;background:rgba(141,44,255,.045);overflow:hidden}.reply-card-pro .upload-zone-pro:before{display:none!important}.reply-card-pro .upload-zone-pro input{position:absolute!important;inset:0!important;width:100%!important;height:100%!important;opacity:0!important;cursor:pointer}.upload-symbol{display:grid;place-items:center;width:48px;height:48px;border:1px solid rgba(141,44,255,.2);border-radius:14px;background:rgba(141,44,255,.11);color:#d7b8f1;font-size:22px}.upload-copy{display:block;min-width:0}.upload-copy b,.upload-copy small{display:block!important;text-align:left!important}.upload-copy b{margin:0 0 5px!important;color:#f0e6f5;font-size:13px}.upload-copy small{color:#756582;font-size:9px;line-height:1.5}.upload-limits{display:inline-flex!important;justify-self:end;padding:7px 9px;border-radius:999px;background:rgba(255,255,255,.04);color:#877694!important;font-size:8px!important;font-weight:800;text-align:right!important;white-space:nowrap}.reply-card-pro .upload-zone-pro:hover,.reply-card-pro .upload-zone-pro.is-dragging{border-color:rgba(255,91,224,.7);background:rgba(141,44,255,.09);transform:translateY(-1px)}
.file-list-pro{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.file-list-pro .file-preview{display:grid;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:9px;padding:10px 11px;border-radius:11px;background:rgba(9,4,16,.68)}.file-preview-icon{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:rgba(141,44,255,.12);color:#d6b8ed;font-size:8px;font-weight:900}.file-preview-copy{min-width:0}.file-preview-copy span,.file-preview-copy b{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-preview-copy span{color:#ded0e8;font-size:10px}.file-preview-copy b{margin-top:3px;color:#74647f;font-size:8px}.file-remove{display:grid;place-items:center;width:28px;height:28px;border:1px solid rgba(255,79,120,.16);border-radius:8px;background:rgba(255,79,120,.06);color:#e8a1b4;cursor:pointer}.file-remove:hover{background:rgba(255,79,120,.13);color:#fff}.reply-validation{display:none;margin-top:10px;padding:10px 12px;border:1px solid rgba(255,79,120,.3);border-radius:10px;background:rgba(255,79,120,.07);color:#f3b4c5;font-size:10px;line-height:1.5}.reply-validation.is-visible{display:block}
.reply-security-note{display:flex;align-items:flex-start;gap:10px;margin-top:13px;padding:11px 12px;border:1px solid rgba(69,184,255,.13);border-radius:11px;background:rgba(69,184,255,.045);color:#8fa2b2}.reply-security-note>span{color:#79c7f6}.reply-security-note p{margin:0;font-size:9px;line-height:1.55}.reply-security-note b{color:#c6dce9}
.reply-actions-pro{margin-top:16px;padding-top:15px;border-top:1px solid rgba(255,255,255,.055)}.reply-shortcuts{display:flex;align-items:center;gap:14px;flex-wrap:wrap;color:#665873;font-size:9px}.text-action{border:0;background:transparent;color:#ae90c0;font-size:9px;font-weight:800;cursor:pointer;padding:0}.text-action:hover{color:#fff}.reply-shortcuts kbd{display:inline-flex;align-items:center;justify-content:center;min-width:19px;height:19px;padding:0 5px;border:1px solid rgba(255,255,255,.1);border-radius:5px;background:rgba(255,255,255,.035);color:#a895b6;font:700 8px/1 Inter,sans-serif}.send-reply-btn{min-width:145px}.send-reply-btn.is-loading{opacity:.72;pointer-events:none}.send-reply-btn.is-loading i{animation:helpSpin .7s linear infinite}@keyframes helpSpin{to{transform:rotate(360deg)}}
.rating-card-pro{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px 22px;align-items:center}.rating-card-pro .textarea,.rating-card-pro .reply-actions{grid-column:1/-1}.rating button.selected{border-color:rgba(245,184,75,.6);background:rgba(245,184,75,.16);transform:translateY(-2px);box-shadow:0 8px 22px rgba(245,184,75,.08)}.ticket-rating-complete{display:flex;align-items:center;gap:12px;margin-top:18px;padding:17px 19px;border:1px solid rgba(52,214,164,.2);border-radius:15px;background:rgba(52,214,164,.06)}.ticket-rating-complete>span{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:rgba(245,184,75,.12);color:#ffd783;font-size:18px}.ticket-rating-complete b{color:#d9f3e9;font-size:12px}.ticket-rating-complete p{margin:4px 0 0;color:#7fa898;font-size:10px}
.ticket-side-pro{align-self:start;min-width:0}.ticket-side-pro .panel{min-width:0;overflow:hidden}.panel-heading-row{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.panel-heading-row .panel-title{margin:0}.panel-heading-row>span{color:#6f607b;font-size:8px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.live-indicator{display:inline-flex!important;align-items:center;gap:5px;padding:5px 7px;border-radius:999px;background:rgba(52,214,164,.08);color:#7edabb!important}.live-indicator:before{content:"";width:5px;height:5px;border-radius:50%;background:#34d6a4;box-shadow:0 0 9px rgba(52,214,164,.7)}
.ticket-facts-pro{display:grid;gap:0}.ticket-fact{grid-template-columns:105px minmax(0,1fr);gap:13px;align-items:start;padding:12px 0}.ticket-fact>span{padding-top:2px}.ticket-fact b{display:block;min-width:0;text-align:left!important;overflow-wrap:anywhere;word-break:normal;color:#ded0e8;font-size:10px;line-height:1.5}.ticket-fact b small{display:block;margin-top:3px;color:#675970;font-size:8px;font-weight:600}.ticket-fact .badge{font-size:8px}.ticket-fact-email{display:block}.ticket-fact-email>span{display:block;margin-bottom:8px}.ticket-email-value{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:center;min-width:0}.ticket-email-value code{display:block;min-width:0;padding:9px 10px;border:1px solid rgba(255,255,255,.06);border-radius:9px;background:#0b0513;color:#bea8ca;font-size:8px;line-height:1.45;overflow-wrap:anywhere;word-break:break-all}.ticket-email-value button{align-self:stretch;border:1px solid rgba(141,44,255,.2);border-radius:9px;background:rgba(141,44,255,.08);color:#c5a6db;font-size:8px;font-weight:800;cursor:pointer}.ticket-email-value button:hover{background:rgba(141,44,255,.15);color:#fff}
.ticket-next-step{margin-top:15px;padding:13px 14px;border:1px solid rgba(69,184,255,.13);border-radius:12px;background:rgba(69,184,255,.045)}.ticket-next-step.action{border-color:rgba(245,184,75,.22);background:rgba(245,184,75,.06)}.ticket-next-step.done{border-color:rgba(52,214,164,.18);background:rgba(52,214,164,.05)}.ticket-next-step>span{display:block;margin-bottom:5px;color:#6d8090;font-size:8px;font-weight:850;text-transform:uppercase;letter-spacing:.11em}.ticket-next-step b{color:#e2d8e8;font-size:11px}.ticket-next-step p{margin:5px 0 0;color:#7f708b;font-size:9px;line-height:1.55}
.timeline-pro{max-height:430px;overflow:auto;padding-right:4px}.timeline-pro::-webkit-scrollbar{width:5px}.timeline-pro::-webkit-scrollbar-thumb{background:#3b2058;border-radius:99px}.timeline-item{padding-left:25px}.timeline-item>i{position:absolute;left:0;top:0;display:grid;place-items:center;width:14px;height:14px;border:1px solid rgba(141,44,255,.25);border-radius:5px;background:#180c28}.timeline-item:before{left:4px;top:4px;width:6px;height:6px}.timeline-item:after{left:7px;top:17px}.timeline-item b{font-size:10px;line-height:1.45}.timeline-item span{display:block;margin-top:4px;line-height:1.4}.timeline-item.is-collapsed{display:none}.history-panel.is-expanded .timeline-item.is-collapsed{display:block}.history-toggle{width:100%;margin-top:2px;padding:10px;border:1px solid rgba(141,44,255,.15);border-radius:9px;background:rgba(141,44,255,.055);color:#ae90c0;font-size:9px;font-weight:800;cursor:pointer}.history-toggle:hover{background:rgba(141,44,255,.1);color:#fff}
.ticket-quick-actions{display:grid;gap:8px}.ticket-quick-actions .panel-title{margin-bottom:6px}.ticket-quick-actions>a,.ticket-quick-actions>button{display:grid;grid-template-columns:34px minmax(0,1fr);gap:10px;align-items:center;width:100%;padding:10px;border:1px solid rgba(255,255,255,.055);border-radius:11px;background:rgba(255,255,255,.025);color:inherit;text-align:left;cursor:pointer;transition:.2s}.ticket-quick-actions>a:hover,.ticket-quick-actions>button:hover{border-color:rgba(141,44,255,.25);background:rgba(141,44,255,.07);transform:translateY(-1px)}.ticket-quick-actions>a>span,.ticket-quick-actions>button>span{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:rgba(141,44,255,.1);color:#cba8e5}.ticket-quick-actions div{min-width:0}.ticket-quick-actions b,.ticket-quick-actions small{display:block}.ticket-quick-actions b{color:#dfd2e7;font-size:10px}.ticket-quick-actions small{margin-top:3px;color:#6f607b;font-size:8px;line-height:1.4;overflow-wrap:anywhere}
.ticket-empty-state .empty-icon{display:grid;place-items:center;width:52px;height:52px;margin:0 auto 15px;border-radius:16px;background:rgba(141,44,255,.12);color:#d2afe9;font:800 22px/1 Manrope,sans-serif}
:focus-visible{outline:2px solid rgba(255,91,224,.8);outline-offset:3px}

@media(min-width:1181px){.ticket-summary-panel{position:sticky;top:106px;z-index:2}}
@media(max-width:1180px){.ticket-overview-grid{grid-template-columns:1fr}.ticket-layout-pro{grid-template-columns:1fr}.ticket-side-pro{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.ticket-side-pro .panel{margin-top:0}.ticket-command{grid-template-columns:1fr}.ticket-command-actions{justify-items:start}.ticket-tools{justify-content:flex-start}.history-panel{grid-column:1/-1}}
@media(max-width:760px){.help-main.wide{width:min(100% - 24px,1380px)}.ticket-command{padding:22px 20px;border-radius:18px}.ticket-command-actions{min-width:0}.ticket-overview-grid{gap:12px}.progress-card-pro{padding:19px}.progress-summary{align-items:flex-start}.progress-score{flex-basis:70px;width:70px;height:66px}.progress-steps-pro{grid-template-columns:repeat(3,minmax(0,1fr));row-gap:12px}.progress-step:nth-child(3):after,.progress-step:nth-child(6):after{display:none}.ticket-side-pro{grid-template-columns:1fr}.history-panel{grid-column:auto}.message{grid-template-columns:34px minmax(0,1fr);padding:16px;gap:10px}.message-avatar{width:34px;height:34px;border-radius:10px}.message-head{flex-direction:column}.message-time{justify-items:start}.attachment-grid,.file-list-pro{grid-template-columns:1fr}.reply-card-pro{padding:18px}.reply-heading{display:block}.draft-status{margin-top:12px}.reply-card-pro .upload-zone-pro{grid-template-columns:42px minmax(0,1fr);padding:16px!important}.upload-symbol{width:42px;height:42px}.upload-limits{grid-column:2;justify-self:start}.reply-actions-pro{align-items:stretch;flex-direction:column}.reply-shortcuts{justify-content:space-between}.send-reply-btn{width:100%}.rating-card-pro{grid-template-columns:1fr}.rating-card-pro .textarea,.rating-card-pro .reply-actions{grid-column:auto}.ticket-fact{grid-template-columns:95px minmax(0,1fr)}}
@media(max-width:480px){.ticket-command h1{font-size:28px}.ticket-tools{width:100%}.ticket-tool{flex:1}.progress-summary{display:block}.progress-score{margin-top:14px;width:100%;height:56px;grid-template-columns:auto auto;gap:7px;place-content:center}.progress-score strong{font-size:22px}.progress-steps-pro{grid-template-columns:repeat(2,minmax(0,1fr))}.progress-step:nth-child(3):after{display:block}.progress-step:nth-child(2):after,.progress-step:nth-child(4):after,.progress-step:nth-child(6):after{display:none}.conversation-toolbar{align-items:flex-start;flex-direction:column}.ticket-fact{display:block}.ticket-fact>span{display:block;margin-bottom:6px}.ticket-email-value{grid-template-columns:1fr}.ticket-email-value button{min-height:34px}.reply-editor-meta{align-items:flex-start;flex-direction:column}.reply-shortcuts>span{display:none}}

@media print{.help-header,.help-top-search,.breadcrumbs,.help-cta,.help-footer,.ticket-tools,.reply-card-pro,.rating-card-pro,.ticket-quick-actions,.history-toggle{display:none!important}body{background:#fff!important;color:#111!important}.help-main.wide{width:100%;padding:0}.ticket-command,.progress-card,.ticket-sla-card,.message,.panel{background:#fff!important;color:#111!important;border-color:#ddd!important;box-shadow:none!important}.ticket-layout-pro{grid-template-columns:1fr}.ticket-side-pro{display:grid;grid-template-columns:1fr 1fr}.message-content,.ticket-command p,.progress-summary p,.panel-sub,.ticket-fact b,.ticket-fact span{color:#333!important}.ticket-command h1,.progress-summary h2,.conversation-toolbar h2,.panel-title,.message-who b{color:#111!important}.timeline-pro{max-height:none;overflow:visible}.timeline-item.is-collapsed{display:block}}

/* v3.0.3 interaction feedback */
.help-toast-region{position:fixed;right:20px;bottom:20px;z-index:9999;display:grid;gap:8px;pointer-events:none}.help-toast{min-width:190px;max-width:320px;padding:11px 13px;border:1px solid rgba(141,44,255,.25);border-radius:11px;background:rgba(16,7,25,.96);color:#dbcce5;font-size:10px;font-weight:750;box-shadow:0 18px 50px rgba(0,0,0,.35);opacity:0;transform:translateY(8px);transition:.2s}.help-toast.is-visible{opacity:1;transform:translateY(0)}.help-toast.success{border-color:rgba(52,214,164,.28);color:#b5ecd8}.help-toast.warning{border-color:rgba(245,184,75,.3);color:#ead09a}


/* Axion Helpdesk v3.0.4 — stable professional ticket workspace */
:root{--help-header-height:82px;--ticket-side-width:clamp(340px,25vw,392px)}
.ticket-layout-pro{display:grid!important;grid-template-columns:minmax(0,1fr) var(--ticket-side-width)!important;gap:24px!important;align-items:start!important;width:100%;min-width:0}
.ticket-layout-pro>.ticket-primary,.ticket-layout-pro>.ticket-side-pro{min-width:0;max-width:100%}
.ticket-side-pro{display:block!important;width:100%;align-self:start}
.ticket-side-sticky{display:grid;gap:14px;width:100%;min-width:0}
.ticket-side-sticky>.panel{width:100%;min-width:0;margin:0!important;padding:19px!important;box-sizing:border-box;overflow:hidden}
.ticket-summary-panel{position:static!important;top:auto!important}
.ticket-facts-pro{width:100%;min-width:0}
.ticket-fact{display:grid!important;grid-template-columns:minmax(88px,108px) minmax(0,1fr)!important;gap:12px!important;align-items:start!important;width:100%;min-width:0}
.ticket-fact>*{min-width:0}
.ticket-fact>b,.ticket-fact>div,.ticket-fact code,.ticket-email-value{max-width:100%;min-width:0}
.ticket-fact b{overflow-wrap:anywhere!important;word-break:break-word!important;white-space:normal!important}
.ticket-email-value{display:grid!important;grid-template-columns:minmax(0,1fr) auto!important;gap:8px!important;align-items:stretch!important}
.ticket-email-value code{display:block;width:100%;max-width:100%;overflow:hidden;overflow-wrap:anywhere!important;word-break:break-all!important;white-space:normal!important}
.ticket-email-value button{min-width:58px;padding:8px 9px}
.ticket-next-step{overflow:hidden}.ticket-next-step p,.ticket-next-step b{overflow-wrap:anywhere;word-break:break-word}
.history-panel,.ticket-quick-actions{min-width:0}
.timeline-pro{max-height:360px;overscroll-behavior:contain;scrollbar-gutter:stable}
.timeline-item b,.timeline-item span{overflow-wrap:anywhere;word-break:break-word}
.ticket-quick-actions{display:grid!important;gap:9px!important}
.ticket-quick-actions>a,.ticket-quick-actions>button{box-sizing:border-box;min-width:0;min-height:58px;overflow:hidden}
.ticket-quick-actions>a>span,.ticket-quick-actions>button>span{flex:0 0 34px}
.ticket-quick-actions div,.ticket-quick-actions b,.ticket-quick-actions small{min-width:0;max-width:100%}
.ticket-quick-actions b,.ticket-quick-actions small{overflow-wrap:anywhere;word-break:break-word;white-space:normal}
.ticket-command-actions{min-width:0}.ticket-tools{max-width:100%}
.ticket-tool{white-space:nowrap}
.message[data-latest-message]{scroll-margin-top:calc(var(--help-header-height) + 22px)}
#ticket-reply-form{scroll-margin-top:calc(var(--help-header-height) + 22px)}
.ticket-side-sticky::-webkit-scrollbar{width:6px}.ticket-side-sticky::-webkit-scrollbar-thumb{background:rgba(141,44,255,.32);border-radius:99px}.ticket-side-sticky::-webkit-scrollbar-track{background:transparent}
@media(min-width:1181px){
 .ticket-side-sticky{position:sticky;top:calc(var(--help-header-height) + 18px);max-height:calc(100dvh - var(--help-header-height) - 34px);overflow:auto;overscroll-behavior:contain;padding-right:4px;scrollbar-gutter:stable}
}
@media(max-width:1180px){
 .ticket-layout-pro{grid-template-columns:1fr!important;gap:18px!important}
 .ticket-side-pro{display:block!important}
 .ticket-side-sticky{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;max-height:none;overflow:visible;padding:0}
 .ticket-side-sticky>.history-panel,.ticket-side-sticky>.ticket-quick-actions{grid-column:1/-1}
}
@media(max-width:760px){
 .ticket-side-sticky{grid-template-columns:1fr}
 .ticket-side-sticky>.history-panel,.ticket-side-sticky>.ticket-quick-actions{grid-column:auto}
 .ticket-side-sticky>.panel{padding:17px!important}
 .ticket-fact{grid-template-columns:minmax(82px,96px) minmax(0,1fr)!important}
}
@media(max-width:480px){
 .ticket-fact{display:block!important}
 .ticket-fact>span{display:block;margin-bottom:6px}
 .ticket-email-value{grid-template-columns:1fr!important}
 .ticket-email-value button{min-height:36px}
 .ticket-tools{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));width:100%}
 .ticket-tool{width:100%}
}
@media print{.ticket-side-sticky{position:static!important;max-height:none!important;overflow:visible!important;padding:0!important}.ticket-side-sticky>.panel{break-inside:avoid}}
/* v2.0.23 — persistent route back to the Axion public website */
.help-main-site{display:inline-flex;align-items:center;gap:7px;padding:9px 12px;border:1px solid rgba(255,91,224,.22);border-radius:10px;color:#e9dff5;font-size:12px;font-weight:800;background:rgba(141,44,255,.07);transition:.2s}
.help-main-site:hover{color:#fff;border-color:rgba(255,91,224,.5);background:rgba(141,44,255,.14);transform:translateY(-1px)}
.help-main-site span{color:#ff5be0;font-size:14px}
@media(max-width:1180px){.help-main-site{padding:8px 10px}.help-account .help-main-site{display:inline-flex!important}}
@media(max-width:620px){.help-main-site{font-size:0;width:40px;height:40px;padding:0;justify-content:center}.help-main-site span{font-size:18px}}